Maverick Quality Advisory Services

Audit Process

The Audit Process has two key stages:

The client fills in a form that gives us basic information about their organization, people involved and operation processes.
Based upon the information provided, we furnish proposal to client. We furnish the proposal with complete details like costing, methodology, requirements, and accreditation scope, timescales, terms & conditions and general requirements.
The audit criteria shall be as outlined in the ISO standard as applicable (e.g.. ISO 27001:2013/ 27001:2022, ISO 9001:2015, ISO 20000:2018, ISO 27701:2019, ISO 22301:2019) and any other documents. If the client requires explanation of how these standards apply to their certification program, the same shall be provided by certification committee. This shall be published in the publicly accessible information.

Following client’s acceptance of our proposal, an agreement is signed between the client and MQAS.
Post agreement, a detailed audit plan is created by MQAS and shared with client. The idea is that the audit plan/schedule is agreed upon by MQAS as well as the client.

Audit Management system documentation received from the client to determine adequacy with respect to the relevant standard.
Compile a report / observations based on the study of the quality documentation and discuss the same with client.
Client shall remove the inadequacies of the above steps and prepares the quality documentation to demonstrate the compliance.
Conduct a pre-audit which will be a detailed, on-site audit of the client’s implemented documented system against the company's working practices and the appropriate quality standard.

Stage-2 audit will be an assessment audit, which will be carried out after stage-1 audit’s inadequacies have been removed and the organization is all set to demonstrate the compliance to the selected international standard.
At the close of the stage-2 audit, the Lead Auditor will leave his/her recommendation with the client organization. If any non-conformances are raised, they will be discussed at the earliest opportunity.